Our car needed a pretty big repair during a cross-country road trip, so I can't say we were happy to see the guys at Silverlake Automotive. But they made the situation as good as it could be--they discussed all of our options with us, helped us weigh the alternatives in a way that was fair and honest, and when we decided we had to do the repair, they got us back on the road as quickly as they could. Thanks to Fred and everyone at Silverlake for helping us out in a jam.