Coeur d'Alene, Post Falls & Downtown Auto Repair

I called to scheduled an appointment & when I got there I was approached by Julia. She helped me with my concerns, was very knowledgeable about the needs of my car, and worked very efficiently. I would recommend 11 out of 10 times!

I was stranded on the side of the road with my wheel smoking and had no idea what what was going on and called silver lake auto. Julia answered and was an amazing help and reassured me that I would be taken care of! My truck was done in a day which was faster than I expected!

I walked in with a warm welcome and greeting by Julia. I scheduled an oil change and she informed me about other services that I needed and also did in a timely manner! I appreciate the local and friendly vibe!

I wouldn’t take my car anywhere else but Silverlake specifically Hanley store. Julia and her team are very knowledgeable and the kindest people you’ll meet! They are accommodating and always put their customers first. Can’t say a bad thing about the store and the employees!

Have used Silverlake for several years now for all three of my vehicles. They are thorough, skilled and have been very helpful through the years in helping me decide what is the best decision for each vehicle whether that meant a repair or not. John in the shop is excellent and Julia and Fred up front are knowledgeable and easy to work with. I’m thankful to have found a shop I can rely on. Try them out!

Silverlake Auto CDA came thru again. Had issues with previous repair and Ryan made it right. Very much appreciated.

excellent service and attention to detail , I will return for my auto repair needs......jb

Thank you guys!!! Service was amazing! So nice, so informative and helpful! You are awesome!

Went to Coeur D'Alene from Louisiana to visit family. Somewhere in Montana I had an ABS warning come up on my dash. Very aggravating. My brother in law suggested these people and told me their history. I'm hear to tell you, if you value honesty and respect to the fact I was so far from home, consider nobody else. They did the minimum per a service bulletin and explained what Plan B is for when I got home. Charged the minimum (when they could've told me anything, given the vulnerable state I was in). They gave me a free inspection with recommendations and fixed a leaking tire for free. They even sent me a follow up text, 4 days later to check on me. Guys, you have restored some of my faith in humanity.

I am glad that I stopped here, The location is great as I can go to the mall or eat near buy and the staff here are very friendly, they also give a veterans discount and they work with you on pricing. I have been getting my oil changes and more here for over a year now and I def think that they do very well with their customer service and keep you informed and make sure they expedite the work, I think the only downside with them is I once tried to use the online schedule appointment app, I guess cause they get so many it actually took them few days get back to me, So I recommend it if you are not in a rush get something done, but If you need an appointment right away it would be best to give them a call. I def going to keep using their services.